Emotional Intelligence in Sales: Building Deeper Client Connections to Boost Performance
Jason Cooper Overview:
The workshop equips participants with skills to build stronger, more meaningful client connections. High-EQ salespeople excel at understanding customer needs, reading emotional cues, and adapting their approach accordingly. This ability to connect on a deeper level creates trust and rapport, which directly influences customer satisfaction and repeat business-customers who like their salesperson are twelve times more likely to continue purchasing.
Why you should Attend:
The workshop provides practical, actionable techniques that participants can immediately apply to their sales process, from initial engagement through closing deals, helping them transform their approach and achieve significantly better result.
Areas Covered in the Session:
- Improved communication techniques for managing difficult conversations
- Enhanced ability to read verbal and non-verbal cues
- Better negotiation and conflict resolution skills
- Increased resilience and adaptability when facing rejection
- Stress management techniques essential for maintaining peak performance
Who Will Benefit:
- Everyone
- All Salespeople
- Directors and Curious Minds
Speaker Profile
Jason Cooper is a highly sought-after sales trainer and coach. He is known for combining neuroscience, behavioural psychology, and practical sales strategies to help individuals and teams achieve peak performance. Based in Dublin, Ireland, Jason empowers sales leaders and professionals to adapt to changing buyer behaviours, build emotional intelligence, and develop the communication skills necessary to foster trust, credibility, and lasting impact. His dynamic training programs promote behavioural change, enhance personal branding, and leverage nonverbal communication for success.
With over two decades of experience, Jason has worked with various organisations, delivering transformative workshops and coaching sessions that yield measurable results. His empathetic, results-driven approach and ability to distil complex concepts into actionable strategies have made him a trusted partner for sales professionals and leaders worldwide. Passionate about unlocking potential, Jason equips his clients with the tools to excel in sales, leadership, and life.