Powerful Decision-Making with HR Metrics and Analytics
Serena Ittoo Overview:
This session is designed for HR professionals who want to go beyond reports and spreadsheets and start using HR data strategically.
You will learn:
- The most critical HR metrics and how to interpret them
- How to connect HR analytics to business outcomes
- How to turn workforce data into a competitive advantage
By the end of this session, you’ll confidently use HR analytics to drive smarter, faster, and more impactful HR decisions.
Why you should Attend:
If you can’t measure it, you can’t improve it.
HR professionals who fail to embrace analytics risk:
- Ineffective workforce planning - leading to high turnover & talent gaps
- Missed opportunities - struggling to demonstrate HR’s business value
- Reactive decision-making - constantly putting out fires instead of driving strategy
This session will transform how you use HR metrics, teaching you how to:
- Leverage key HR data to solve workforce challenges
- Influence leadership with data-backed insights
- Use analytics to predict trends & drive proactive decisions
Areas Covered in the Session:
- HR Metrics That Matter - key workforce KPIs every HR leader should track
- Predictive Analytics in HR - how to anticipate workforce trends before they happen
- Data-Driven Talent Strategy - using analytics to attract, retain, and engage employees
- Connecting HR to Business Goals - proving HR’s ROI with measurable insights
- From Data to Action - how to use HR analytics to make powerful executive decisions
Who Will Benefit:
- HR Directors & Executives
- People & Culture Leaders
- HR Business Partners
- Workforce Planning & Talent Acquisition Specialists
- Organisational Development Professionals
- Business Leaders & Decision-Makers
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.
Vision and Mission
Serena envisions a world where individuals and teams thrive in environments that value mental health, focus, and balance. Her mission is to equip professionals and corporate leaders with the tools to reduce anxiety, improve productivity, and cultivate an authentic sense of self-worth and resilience.
Whether you're a team leader seeking to inspire with confidence or a corporate professional looking to enhance workplace mental wellness, Serena offers the strategies and insights to help you and your organisation succeed.