Understanding Your Audience & Building Customer Avatars

This webinar teaches attendees how to create customer avatars using research, data, and behavioral insights, guiding marketing campaigns and product development through detailed and actionable methodologies.
Wednesday, September 03, 2025
Time: 10:00 AM PDT | 01:00 PM EDT
Duration: 60 Minutes
IMG Kathryn E. Strachan
Id: 90547
Live
Session
$119.00
Single Attendee
$249.00
Group Attendees
Recorded
Session
$159.00
Single Attendee
$359.00
Group Attendees
Combo
Live+Recorded
$249.00
Single Attendee
$549.00
Group Attendees

Overview:

This session will walk attendees through the process of building customer avatars using research, data, and behavioral insights. We will explore how to gather customer information, identify key pain points, and segment audiences for personalized marketing. By the end of this workshop, attendees will have a clear methodology for creating detailed and actionable customer avatars that guide marketing campaigns and product development.

Why you should Attend:

Marketing without audience insights is like shooting in the dark. If you don’t know who your customers are, what they want, and how they behave, you’ll waste budget and effort on ineffective campaigns. This session will teach you how to create detailed customer avatars that improve marketing precision and drive conversions.

Areas Covered in the Session:

  • The importance of audience research 
  • Methods for collecting customer data 
  • Identifying key customer segments 
  • Understanding pain points and buying behaviors 
  • Creating detailed customer avatars 
  • Using avatars to refine marketing messaging

Who Will Benefit:

  • Marketing Managers 
  • Content Strategists 
  • Product Marketers 
  • Business Owners 
  • Sales Teams 

Speaker Profile

Kathryn E Strachan is an award-winning marketing strategist/fractional CMO, speaker, and author of Scaling Success: Building Brands that Break Barriers. With extensive experience in B2B marketing, branding, and agency leadership, she has advised top executives on strategy, customer engagement, and digital marketing transformation. She has spoken at industry-leading events such as Money20/20, London Tech Summit, The Drum, and FinTech Fringe